How to Contact Discover Card
Discover Card is a credit card company based in the United States. Two common ways to contact Discover Card are by mail and by telephone. Customers needing to submit documents to Discover Card regarding a dispute can mail the information to Customer Service at Discover Financial Services, P.O. Box 30943, Salt Lake City, Utah 84130-0943.
Some customers avoid contacting the company by phone because the automated answering system can be difficult to navigate. However, speaking to an account manager at Discover Card is not difficult if the correct account holder information is available.
Things You’ll Need
Discover Card Account Number
Account Holder Social Security Card Number
Account Billing Address Zip Code
1)Call Discover at (800) 347-2683. Wait for the automated answering system to request the necessary account verification information.
2)Enter the last four digits of the account number at the automated answering system’s request. The account number will be located on the card or a monthly statement.
3)Enter the last four digits of the account holder’s social security number when the information is requested.
4)Enter the zip code of the billing address for the account holder when prompted by the answering system.
5)Listen to the account information provided by the automated answering system, then press 0 to speak to an account manager. If the automated system continues, press 0 again. This should interrupt the system and send discover card call to an account manager.
Tips & Warnings
To reach an account manager without using the automated answering system, press 0 three times at the start of the message.
It is possible to experience long hold times to speak to an account manager. Account information such as balances and payment due dates can also be viewed at the Discover Card website at discovercard.com.